1. Who We Are
Moloks Technologies Inc. (“Moloks,” “we,” “our”) is a software consulting firm and product studio incorporated in Ontario, Canada, with its principal office in Ottawa.
2. Information We Collect
We collect information you provide directly when you:
- Use our contact form — name, work email address, company name, topic, and message content.
- Correspond with us — any information you include in email or other communications.
We also collect standard web analytics data (page views, referral source, device type) through privacy-respecting analytics tools. We do not use third-party advertising trackers.
3. How We Use Your Information
- To respond to your inquiries and provide requested services.
- To improve our website and understand how visitors use it.
- To comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain our business relationship. You may request deletion of your data at any time by contacting us.
5. Data Security
We use industry-standard security measures to protect your information, including encrypted email delivery (TLS) for contact form submissions and secure hosting infrastructure.
6. Your Rights
Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent for data processing.
7. Cookies
Our website uses only essential cookies required for site functionality. We do not use advertising or cross-site tracking cookies. Analytics data is collected in aggregate without personally identifying information.
8. Third-Party Services
Contact form submissions are processed through Helmdesk, our internal operations platform. Data is stored securely and used solely for responding to your inquiry. We do not share data with any other third-party services.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related inquiries or to exercise your rights, contact us through our contact form or email us directly at the address provided on our contact page.